Last updated: 1 September 2026
This Shipping & Delivery Policy explains how orders placed through Barberfor.com are processed, dispatched and delivered.
This policy applies to consumer purchases made through Barberfor.com and does not limit any statutory rights you may have under applicable UK consumer law.
1. About Us
Barberfor.com is operated by:
BAAZ77 LTD
Company Number: SC872791
Registered Office: 51 Muirhouse Gardens, Edinburgh, EH4 4TD, United Kingdom
Email: info@barberfor.com
Telephone: 0044 7337 078004
2. Order Processing
We aim to process and dispatch orders within 1–3 working days, unless a different processing period is clearly stated on the relevant product page or at checkout.
Working days normally exclude Saturdays, Sundays and UK public holidays.
Orders placed outside our normal processing hours may be processed on the next working day.
If an order contains products with different processing times, the order may be dispatched according to the longest applicable processing period unless we agree otherwise with you.
If we become aware of an unexpected delay that is likely to materially affect your order, we will take reasonable steps to keep you informed.
3. Delivery Options
Available delivery methods and delivery charges will be displayed at checkout before you submit your order.
Delivery options may vary depending on:
- Delivery address
- Product availability
- Product size or weight
- Delivery destination
- Availability of the relevant delivery service
We may use third-party postal or courier services to deliver orders.
Where tracking is available, we may provide tracking information after the order has been dispatched.
4. Estimated Delivery Times
Any delivery times displayed on Barberfor.com or at checkout are estimates unless we expressly agree a specific delivery date or period with you.
Delivery may take longer because of circumstances outside our reasonable control, including:
- Postal or courier delays
- Severe weather
- Industrial action
- Public holidays
- Customs or border delays
- Address problems
- Technical or operational disruption
- Other exceptional circumstances
We will take reasonable steps to minimise the impact of delivery delays.
5. Maximum Delivery Period
Unless a different delivery period has been expressly agreed with you, goods will be delivered without undue delay and, in any event, within 30 days after the contract is formed, as required by applicable law.
If we fail to deliver within an agreed or legally applicable period, you may have rights to require delivery within an additional period or to cancel the contract where permitted by law.
Nothing in this policy limits those statutory rights.
6. Delivery Address
You are responsible for providing a complete and accurate delivery address when placing an order.
Please check your address carefully before submitting your order.
If you provide an incorrect or incomplete address, please contact us as soon as possible at:
If the order has not yet been dispatched, we will take reasonable steps to update the delivery address where possible.
Once an order has been dispatched, we may be unable to change the delivery address.
Any additional costs arising solely because an incorrect address was supplied may be payable by you where permitted by law.
This does not affect your statutory consumer rights.
7. Delivery to a Person or Location Nominated by You
Where you nominate another person or a particular location to receive your order, delivery to that person or location may constitute delivery to you where permitted by applicable law.
However, we will not treat goods as delivered merely because a courier’s tracking system records an item as delivered if the goods have not actually been delivered in accordance with the applicable delivery arrangements.
8. Risk in the Goods
For consumer purchases, the goods remain at our risk until they come into the physical possession of you or a person you have identified to receive them, unless applicable law provides otherwise.
We will not transfer responsibility for loss or damage to you merely because the goods have been handed to a courier selected by us.
If you independently arrange a carrier that we did not offer as an available delivery option, the allocation of risk may be different where applicable law permits this.
9. Lost or Missing Parcels
If your order has not arrived within the expected delivery period, please contact us at:
Please provide your order number and delivery details so that we can investigate the matter.
Where appropriate, we may contact the delivery provider to investigate the shipment.
If the goods have been lost before they are delivered to you, we will deal with the matter in accordance with our legal obligations and your statutory consumer rights.
You will not be required to pursue the delivery company yourself in order to establish your statutory rights against us.
10. Damaged Parcels
If your order arrives visibly damaged, please contact us as soon as reasonably possible.
Where possible, retain:
- The damaged product
- Outer packaging
- Internal packaging
- Delivery documentation
- Photographs showing the damage
This information may help us investigate the issue with the delivery provider.
If the goods were damaged before they came into your possession, we will provide the appropriate remedy in accordance with applicable law and your statutory consumer rights.
11. Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, please contact us at:
Please provide your order number and details of the problem.
We will investigate the issue and, where appropriate, arrange a replacement, refund or other remedy required by law.
Where we have supplied an incorrect product, we will provide appropriate return instructions and will bear the reasonable return cost where required.
12. Delivery Attempts
If the delivery provider is unable to deliver your order because nobody is available, an incorrect address has been provided, access is unavailable, or another delivery issue occurs, the delivery provider may attempt redelivery, leave instructions, or make the parcel available for collection, depending on the service used.
Where an order cannot be delivered because of information or instructions supplied by you, we will take reasonable steps to assist in resolving the issue.
Nothing in this section limits your statutory rights.
13. Collection
Where a collection option is offered at checkout, the relevant collection instructions and collection period will be provided at the time of purchase.
You may be required to provide reasonable identification or order information when collecting an order.
If an order is not collected within the stated collection period, we may contact you to arrange an alternative delivery or collection method.
Any action taken will remain subject to your statutory consumer rights.
14. International Delivery
Where international delivery is available, the countries and delivery options available will be displayed at checkout.
International delivery may be subject to additional:
- Customs procedures
- Import requirements
- Taxes
- Duties
- Clearance charges
- Delivery restrictions
Any charges that we are required to display or collect from you before purchase will be shown at checkout where applicable.
Where charges are imposed directly by customs authorities or other authorities in the destination country, responsibility for those charges may depend on the delivery arrangement and applicable law.
Customers ordering from outside the UK should check the import requirements applicable to their destination before placing an order.
15. Delivery Restrictions
Certain products may not be available for delivery to all locations.
Restrictions may apply because of:
- Product characteristics
- Courier restrictions
- Legal requirements
- Customs requirements
- Delivery service limitations
- Geographic restrictions
Where a product cannot be delivered to your selected destination, we will notify you where reasonably possible and, where appropriate, provide a refund for any affected order or product.
16. Free Delivery Offers
Where we offer free delivery, the specific terms of the offer will be displayed with the promotion or at checkout.
Free delivery may be subject to conditions such as:
- Minimum order value
- Eligible products
- Eligible delivery destinations
- Promotional periods
- Specific delivery methods
The terms applicable to a particular free-delivery promotion will be made clear before you complete your purchase.
We will not use free-delivery wording in a way that is misleading about the actual delivery cost or conditions.
17. Delivery Charges
Delivery charges applicable to your order will be displayed before you complete your purchase.
The amount may depend on the delivery method, destination, order size, weight or other relevant factors.
We will not add mandatory delivery charges after you have submitted your order unless you have expressly agreed to the additional charge or the charge is otherwise permitted by law.
18. Delayed Delivery
If your order is delayed, please contact us so that we can investigate.
Where a delivery date or period has been expressly agreed and we fail to deliver within that period, or where the law provides a right to cancel because of delay, you may have legal rights to cancel the contract.
Where delivery by a particular date is essential because you told us this before the contract was formed, or where the circumstances make the delivery deadline essential, your cancellation rights may arise earlier where applicable by law.
19. Orders That Cannot Be Fulfilled
If we become unable to fulfil an order because a product is unavailable or another lawful reason prevents fulfilment, we will contact you where reasonably possible.
If we cancel an order after payment has been taken, we will provide a refund for the cancelled order.
Nothing in this section affects your statutory rights.
20. Delivery and Cancellation Rights
Delivery arrangements do not affect your statutory right to cancel an eligible online purchase.
If you cancel an eligible contract under the statutory 14-day cancellation right, the rules regarding returns, delivery charges and refunds are set out in our Refund & Returns Policy and Terms & Conditions.
21. Refunds Relating to Delivery
Where you are legally entitled to a refund following cancellation, we will refund the cost of the least expensive standard delivery option offered at the time of purchase.
If you selected a more expensive delivery option, we are not normally required to refund the additional amount above the cost of the least expensive standard delivery option.
Further information is provided in our Refund & Returns Policy.
22. Third-Party Delivery Providers
We may use independent postal operators, couriers and other delivery providers to fulfil orders.
Although delivery services are provided by third parties, this does not remove or reduce our statutory obligations to you.
Where an issue arises with delivery, we will take reasonable steps to assist you and investigate the matter with the relevant provider.
23. Delivery Tracking
Where tracking is available, tracking information may be provided by email or through your customer account.
Tracking information is supplied for convenience and may be subject to updates or delays by the delivery provider.
A tracking status such as “delivered” will not by itself remove any statutory rights you may have where the goods were not actually delivered to you or an appropriate person or location in accordance with the applicable arrangements.
24. Statutory Consumer Rights
Nothing in this Shipping & Delivery Policy excludes, restricts or limits your statutory consumer rights.
In particular, nothing in this policy removes or reduces rights relating to:
- Delivery within the applicable legal period
- Goods lost before delivery
- Goods damaged before delivery
- Incorrect goods
- Faulty goods
- Cancellation
- Refunds
- Other rights provided by applicable consumer law
If any part of this policy conflicts with a mandatory legal right, the applicable legal right will prevail.
25. Events Outside Our Reasonable Control
We will not be responsible for delays caused by circumstances genuinely outside our reasonable control, provided that this does not remove or reduce any statutory rights you may have.
Examples may include:
- Severe weather
- Natural disasters
- Major transport disruption
- Strikes
- Government restrictions
- War or civil emergencies
- Serious technical failures
- Other exceptional events
Where such circumstances affect your order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.
26. Contact Us
If you have any questions about shipping or delivery, please contact us:
BAAZ77 LTD
51 Muirhouse Gardens
Edinburgh
EH4 4TD
United Kingdom
Company Number: SC872791
Email: info@barberfor.com
Telephone: 0044 7337 078004
We will be happy to assist with questions about order processing, delivery, tracking, delayed orders, damaged parcels or missing items.
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